Shipping Policy
At Modzo, we are committed to delivering your order safely, quickly, and transparently. Below you’ll find all the details about how we process and ship your orders, including timelines and what to do if something goes wrong.
Order Processing Time
All orders are carefully processed within 1–2 business days (excluding weekends and public holidays).
Once your order is processed, it is handed over to our trusted shipping partners for delivery.
Shipping Time
After processing, orders are typically delivered within 2–5 business days, depending on your location and carrier performance.
Total Estimated Delivery Time:
3–7 business days (1–2 days processing + 2–5 days shipping)
Free Shipping
We are happy to offer FREE SHIPPING on all orders.
There are no hidden fees or extra shipping charges at checkout.
Shipping Coverage
Currently, we ship to customers within the United States only.
We do not offer international shipping at this time.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment until it arrives.
Shipping Carriers
We work with reliable shipping carriers to ensure safe and timely delivery. Carrier selection may vary based on your location and order size.
Damaged or Lost Packages
Your satisfaction matters to us. If you receive an item that is damaged, defective, or incorrect, please follow these steps:
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Contact us within 48 hours of receiving your order
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Email us at support@modzo.shop
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Include clear photos of the damaged item and packaging
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Provide your order number
After reviewing your case, we will arrange a replacement or refund, depending on the situation.
Please note: Modzo is not responsible for delays caused by the carrier, weather conditions, or incorrect shipping information provided by the customer.
Incorrect Address
Please ensure your shipping address is correct before placing an order.
We are not responsible for orders delivered to an incorrect address due to customer error.
Contact Information
If you have any questions regarding shipping, feel free to contact us:
Business Name: Modzo
Address: 615 W Business US Hwy 36, St Francis, KS 67756, United States
Phone: +1 620-371-8895
Email: support@modzo.shop